Privacy Policy

Last updated: August 8, 2026

Overview

Sanctum ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform.

Information We Collect

Personal Information

  • Name and contact information (phone number, email address)
  • Profile photo (optional)
  • Organization membership information
  • Family group associations
  • Check-in history and attendance records

Automatically Collected Information

  • Device information (device type, operating system)
  • Push notification tokens (if notifications are enabled)
  • App usage analytics

How We Use Your Information

  • To facilitate member check-ins at your organization
  • To manage family groups and memberships
  • To send push notifications about announcements and events
  • To provide attendance reports to organization administrators
  • To improve our services and user experience
  • To communicate with you about your account

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may be shared with:

  • Your Organization: Administrators can view member profiles and attendance data
  • Service Providers: We use trusted third-party services (e.g., Supabase for database, Expo for push notifications) that process data on our behalf
  • Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication via phone OTP, and isolated organization data. However, no method of transmission over the internet is 100% secure.

SMS Text Messaging

When you enter your phone number to sign in to the Sanctum mobile app, you consent to receive a one-time verification code by text message. This code confirms your membership in your organization and is required to access your account.

  • Message frequency: Varies based on how often you sign in. We send one message per sign-in attempt.
  • Cost: Message and data rates may apply, depending on your mobile carrier plan.
  • Opt out: Reply STOP to any message to stop receiving texts. Reply HELP for assistance.
  • Marketing: We do not send marketing or promotional text messages. Verification codes are the only texts we send.

Mobile information and phone numbers collected for text messaging are never sold, rented, or shared with third parties for marketing purposes. Phone numbers are shared only with our SMS delivery provider for the sole purpose of transmitting your verification code. Opting out of text messages will prevent you from signing in to the mobile app, since verification codes are how we authenticate members.

Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Delete your account and associated data
  • Opt out of push notifications
  • Opt out of SMS verification codes by replying STOP
  • Request a copy of your data

Children's Privacy

Our service may be used by families with children. Children's accounts are managed by their parent or guardian through the family group feature. We do not knowingly collect personal information from children under 13 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: kedarvyas17@gmail.com